i. To formulate and implement short and long-term business plans for each SBU (E-Business, Financial and Agency) and put monitoring and evaluation mechanism;
ii.To achieve E-Business, Financial and Agency targets and ensuring financial targets and other agreed targets are met;
iii.To review working practices to ascertain if it is successful and if not, devise an alternative;
iv.To make sure safety regulations are adhered to as appropriate;
v.To attend satisfaction needs of customers and respond accordingly;
vi.To install and implement an efficient performance management system for each SBU and build physical and non-physical resource capacity;
vii.To pursue financial viability of the Corporation through commercialization and product diversification; and
viii.To be responsible for ensuring that each SBU adhere to operational rules and quality standards and that the same are reviewed and updated to adapt them to customer needs.
TPCSS 12